Grey Bruce Health Services Update

Updated: Apr 14

As the situation continues to evolve, Grey Bruce Health Services is working closely with local Public Health representatives and health care partners to closely monitor the outbreak and adjust services and visiting guidelines accordingly.

No Visitors

Like hospitals across Ontario, GBHS now has in place a No Visitor policy. Exceptions will be made on compassionate grounds, and to accommodate special safety needs. This has been an extremely difficult decision, and has been taken to protect the safety of our patients and staff. This policy will be in place until further notice.

  • Visitors are not permitted at any of the six GBHS hospitals or Addiction Treatment Services building

  • Exceptions will be considered on a case-by-case basis (Women and Child Care Unit, Palliative care & Critical Care)

  • Those individuals will be screened for illness and travel prior to entry, and must be at least 16 years of age

Service Updates

Essential services continue at all GBHS hospitals. All urgent surgeries will continue, our ERs are running as normal, and we continue to provide 24/7 care at all our sites. Essential services include Labour & Delivery, critical CT and MRI scans, and all services in our Critical Care Unit.

Until further notice the following services have been postponed and patients have been notified:

  • Elective surgeries

  • Endoscopies (scopes)

  • Lab Outpatient services are only being provided for essential cases (Oncology, Dialysis, etc.) Outpatient Lab Services are available at Owen Sound Life Labs for all non-essential blood work patients

  • Non-urgent Medical Imaging & Cardiology appointments

  • Ordering physicians will be notified of new appointments once we resume normal practices. If you have questions or concerns, please contact your physician

  • Mammography and the Ontario Breast Screening Program

Please note the following items:

  • Non-urgent outpatient clinics are being assessed and reduced where possible. Please call prior to coming to any pre-booked appointments if you have not already heard from staff or your physician’s office

  • Tim Hortons at the Owen Sound Hospital is running on reduced hours

  • All Gift Shops are closed until further notice

  • The Rapid Assessment & Addiction Medicine (RAAM) Clinic remains open to clients at this time

Assessment Centres

A portable Assessment Centre has been set up at the Owen Sound Hospital to expand hospital capacity to assess and screen patients who have symptoms, and free up Emergency Department resources to continue to safely manage the normal volume of patients.

At this time, due to limited test supplies across the province, patients are unlikely to be tested unless they are admitted to hospital.

Who should come to the Assessment Centre?

The Assessment Centre is for individuals with symptoms who are having difficulty managing at home. Patients do not require an appointment to visit the Assessment Centre, but please use the following guidelines to determine if you should come:

  1. If you have symptoms (Self-Assessment), and are struggling at home, come to the nearest Assessment Centre (locations listed below)

  2. If you have mild symptoms, and you can manage at home, please stay home and self-isolate. Do not come to the Assessment Centre Information on self-isolation, as well as guidance for caregivers and family members in the home, is available here: ontario.ca/coronavirus

  3. If you do not have symptoms, please do not come to the Assessment Centre

  4. If you are very ill, go to the nearest Emergency Department or call 9-1-1

Assessment Centre Locations in Grey Bruce

Grey Bruce Health Services – Owen Sound Regional Hospital Location: Portable facility just outside the entrance to the Owen Sound Hospital Emergency Department Hours of Operation: 12:00 PM – 8:00 PM, 7 days per week

Please Note: If driving to the Assessment Centre at the GBHS Owen Sound Hospital, staff will ask for your cell number before you get out of your car. You can remain in your car until you get a text to enter the Centre. We’re doing our part to keep you safe.

South Bruce Grey Health Centre – Kincardine Hospital Location: Portable facility located between hospital and medical clinic Hours of Operation: 9:00 AM – 5:00 PM, 7 days per week

Hanover & District Hospital Location: Main entrance to the hospital Hours of Operation: 10:00 AM – 4:00 PM, 7 days per week

Seeking Donations of Protective Equipment

Like many other hospitals, GBHS is asking the public for donations of Personal Protective Equipment. We have adequate supplies right now, but if you can support our healthcare workers in preparation for increased cases, we are asking for the following new, unused supplies:

  • Masks – surgical and N95

  • Full or half face respirators, and cartridges and filters with model numbers (N99, N100 / R95, R99, R100 / P95, P99, P100)

  • Disposable isolation gowns

  • Gloves – Examination or surgeons gloves (Vinyl/Nitrile)

  • Safety goggles

  • Face shields (lightweight plastic)

Items can be dropped off at the Receiving Entrance at Owen Sound Hospital between noon and 4 p.m. Monday to Friday, or call during those hours for info at: 519-378-1466.

If you have supplies, but are unable to deliver them, Kasper Transportation, operator of the bus line between Owen Sound and Guelph, will pick them up from any of their bus stop locations on the route, and deliver to the Owen Sound hospital, free of charge. For more information, please contact Greg Macivor at 519-373-1371 or gmacivor88@gmail.com.

Helpful Resources


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